Snipe-IT assets are not synced in our EU region

Incident Report for codefortynine

Resolved

This incident has been resolved.
Posted Jan 30, 2023 - 17:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2023 - 16:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 30, 2023 - 15:49 UTC

Investigating

This only affects customers in our EU region using Snipe-IT for Jira, see https://documentation.codefortynine.com/lic/data-residency for more details.
Posted Jan 30, 2023 - 15:40 UTC
This incident affected: Snipe-IT for Jira.