Identified - Atlassian confirmed that the incident has been identified, and their engineering team is actively working to resolve the issue.
Apr 29, 2026 - 16:00 UTC
Update - We are continuing to investigate this issue.
Apr 29, 2026 - 12:45 UTC
Investigating - We are currently experiencing delayed Jira Events that impact multiple apps to process changes slower than usual. We are seeing delays from up to 30 minutes, mainly in the EU region. The affected apps are:
- Comment Custom Fields for Jira - Comment History Logs for Jira - Version Sync for Jira - Dynamic Custom Fields for Jira - Snipe-IT for Jira - Merge Agent for Jira
We are working closely with Atlassian to get this delayed processing resolved.
Apr 29, 2026 - 12:44 UTC
Resolved -
This incident has been resolved.
Apr 29, 06:33 UTC
Monitoring -
Atlassian confirmed that the events are no longer delivered with a delay.
Apr 29, 05:57 UTC
Identified -
We are currently experiencing delayed work item update events that impact multiple apps to process changes slower than usually. We are seeing delays from up to 20 minutes. The affected apps and workflows are: * Deep Clone and the delayed processing of work item post functions * External Data and the delayed update of dependant fields